This happened yesterday, emailed support right away. Had one month basic in the basket — wanted to be sure it was the right option, so I clicked back. When it returned to the plans page I saw all options and confirmed, one month basic was the one I needed, but of course milliseconds before I pressed “purchase” the page “defaulted” to the 12 month buy, and that’s what I got.
Will they even reply to my ticket? Suggestions for course of action?
I’ve been a paying customer for a lot of months, generating over 30k images since 2022.
[link] [comments] https://www.reddit.com/r/midjourney/comments/1k4f6ih/accidentally_bought_a_year_sub_instead_of_month/